On rendering of services of developing automatic trading strategies, technical indicators and other software products within capabilities of the Company. The list of services rendered can be found on the official site of the Company in the relevant sections.
The present agreement has public nature, is an equivalent of “verbal agreement” and has appropriate legal effect in accordance with the international legislation in force.
This contract is made between the Client-customer (hereinafter, Client) on the one side and AirBionicFX company (hereinafter, Company) on the other side.
Software development of any complexity. In particular, development of expert advisors, technical indicators, scripts in MQL language, dynamic libraries in different programming languages under the Metatrader trading system. Development of software under server-based part of the Metatrader. And development based on other needs.
As a part of programming services rendered, the Client has full right for source codes.
Rights of product use or distribution are presented in license agreement between the Client and the Company.
Solutions are a symbiosis of services and products provided by the Company.
The Client obtains full rights and source codes for the programming service and license for product usage within the solution.
Matters of final copyright are presented in additional license agreements and\or additional contracts approved at the stage of performance objective discussion.
Request for implementation is a document provided by the customer in a free form for further scope of work estimation.
Request for implementation of a software product can be sent using relevant electronic form on the Company site. It can also be sent to e-mail address of the manager you have worked with before or to the public e-mail address of the Company given in the “Contacts” section. The Company does not guarantee to reply to any request sent in a manner other than above.
Request for implementation will be examined by the Company managers within 48 hours once the request is received. If a request requires more time for examination, then the Company manager will additionally inform of the same.
Scope of work is a document describing the details of a project. It is based on Request for implementation and prepared by the Company sales team. Scope of work is a part of Development contract and it should be sent to the customer before we start.
After scope of work is approved, the Company prepares an invoice for payment for project implementation services and sends the same to the Client.
The invoice contains the following required elements:
Implementation period starts with the invoice payment event. Warranty service period starts with completion of the development stage. In case a project has been implemented earlier than indicated in the contract, the date of warranty service start is not shifted to an earlier date.
Invoice can contain the development start date different from the date of invoice payment by the Client. Such parameter is added in case of high workload on software development department. It is rarely used, but the Company retains the right to apply shifted date of project implementation start.
Invoice has several parameters with various relevance periods. Such parameters include cost in the general section, implementation start date. An invoice becomes void once the longest period of the parameter relevance periods is due. On the wording, an invoice for payment will lose its relevance in 7 days.
Cost is valid for 7 calendar days after an invoice creation. Beyond this period, the Company retains the right of cost variance to both decrease and increase.
Project development start date is valid within 7 days. This means that in case Client have settled the bill within 7 days after its creation, then the date of project development start is guaranteed to be the bill settlement date. In case of payment beyond the specified period, the Company retains the right to change development start date.
Invoice can contain additional items. These items are not mandatory for payment. Additional items are in the Optional section.
For payment, the Client is to use the details indicated in the invoice. Only in this case the Company can guarantee service delivery.
The Client is to pay 100% of the amount specified in the main section of invoice unless stated otherwise.
Depending on the method, payment confirmation may take from 24 hours to a period previously discussed with the manager of the Company.
In case Client wishes to break down the payment into multiple parts, then the project is to be preliminarily broken down into self-contained parts that can be tested without starting additional stages of development. Conclusion on possibility to implement the project in parts is given by manager of the Company.
Development process starts with confirmation of payment receipt to the Company’s account.
The Client cannot change the approved scope of work during development. Any change to scope of work at the development stage is treated as modification and is evaluated separately.
The Company retains the right to clarify scope of work at the development stage. This does not increase development cost.
Process of testing on the side of developer Company is included into the development stage and does not require additional time.
Depending on conditions of scope of work, final product testing can be done by two methods: based on historical data or actual data. Depending on the method selected, development stage duration can be extended, which the Company manager must warn the Client before sending the invoice for payment.
After development and testing are finished, the Company delivers all project files to the Client. In particular, the Client has the right for source codes to the software ordered.
The delivery can be accompanied with short instructions on product deployment and usage. Detailed instructions are ordered separately.
Explanatory note can also contain specifics of the testing process to be done on the Client side.
Warranty service is regarded as elimination of discrepancies in the program with reference to the approved scope of work.
Warranty service does not cover parts of bundled software, which were developed by third-party developers but are used in a bundle with the software product implemented by the Company.
Warranty service does not cover auxiliary software products, which can directly or indirectly impact stability of operation of the software product developed by the Company. Auxiliary software products shall be regarded as operation systems, database systems, antivirus software, Metatrader system and others.
The project warranty period is 3 months upon timely submission of a claim.
If there are no warranty claims from the client within 15 working days from the moment of the initial project receipt or receipt after corrections, we consider the project closed and not requiring further warranty service.
Response to a warranty claim within 5 working days.
Rectifying defects through a warranty claim may take up to 15 working days.
To obtain additional information about the project issue, we may request additional information from the client (logs, demonstrations on their screen, access to the computer to reproduce the issue, and other details). If the client refuses to provide additional information, we reserve the right to deny further warranty service.
Communication with third parties is not included in our responsibilities within the project service.
The Company is not responsible for code and parts of the project written by third parties.
Changes in the project logic are not covered by the warranty service.
Anything not covered by the warranty service may be evaluated separately at our discretion.
Information channel between Client and Company is e-mail.
Client identification attribute is email address, from which the Company received the initial request for the service. Or the email address indicated in the request form on the Company site.
In future, Client can expand the list of communication channels used, such as email addresses, details of electronic pagers, phone numbers etc.
Client is to warn of any change of communication channel only via primary communication channel. The Company does not guarantee any response to a message received from an unknown source, even if the message is related to the subject of Client’s project.
The time limit section describes timeframe of the partnership.
Response to primary request is up to 48 hours. In case a request requires more time for examination, Company manager additionally informs of the same.
Communication for elaboration of the scope of work is not time-limited. Response to request for the scope of work elaboration is up to 24 hours. In case a request requires more time for examination, Company manager additionally informs of the same.
Response to request of other nature is up to 48 hours. Such request is understood to be related to support matters, partnership matters etc.
Response to request during warranty service period is up to 48 hours. In case a request requires more time for examination, Company manager additionally informs of the same.
Depending on method, payment confirmation may take from 24 hours to period preliminary discussed with Company manager.
Business days are Monday to Friday included. 0900-1800 UTC +3. Days off are Saturday, Sunday and official international holidays.
Company site is public for all visitors.
Newsletters may be received by Company Clients only.
Clients’ information will not be forwarded to third parties and used for the purpose of the Company without preliminary approvals.
Information on site is presented for examination and has no legal validity. In case of dispute, equitable answer can be given only by a Company representative.
The Company guarantees fulfillment of its obligations within the time limit described in this contract.
The Company guarantees software product development in accordance with the scope of work approved by a customer.
The Company guarantees software product support within the warranty period as well as post-warranty service of the products in accordance with the collateral agreement.
The Company guarantees refunding to the buyer in case of poor-quality service provided.
The Company is not responsible for profitability of the products developed.
The Company has no right to offer advices on improvement of trading strategy.
The Company has a right to deny a service in case Client does not provide information minimum that is sufficient for project implementation.
The Company has a right to deny a service in case of direct or indirect infringement of third party’s (parties’) copyrights.
The Company has a right to deny a service in case it is related to illegal actions such as program code hacking, extraction of hidden information, illegal connection to paid resources etc.
The Company retains the right to correct the document without notice.
Last revision: January 23, 2023
This privacy policy is for this website airbionicfx.com and served by AirBionicFX and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include: the opening of emails, forwarding of emails, the clicking of links within the email content, time, dates and frequency of activity.
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to: www.websitename.com.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Last revision: February 11, 2023
